Dubai
Port and Customs
Vision
and Leadership
We will be a recognized model of excellence, challenging
traditional boundaries, seizing opportunities, setting
the standard to become a renowned world leader in
providing innovative Customs services. Providing world
class services.
Mission
Statement
Our mission is to excel in serving Dubai by delivering
Customs services of the highest and uncompromising
quality and value.
WE
ARE COMMITTED to protect Dubais revenue by going
beyond and above assessing and collecting duties and
fees. We will control, regulate and facilitate the
movement of commodities between Dubai and other nations.
We will seek new channel streams of revenues depending
on innovative and creative service endeavours.
WE
ARE COMMITTED to provide the highest quality of services
to our customers. We will exceed our customers
expectations by providing friendly, courteous, knowledgeable
and prompt service in all areas of our operations.
Through system-wide continuous improvement in the
quality of everything we do, we will strengthen our
leadership position. Innovation, technology and creativity
are essential catalysts for our competitive advantage.
WE
ARE COMMITTED to emphasise the importance of our employees
by providing an environment where people realise their
full potential, where they feel good about their work,
are challenged and well trained, and are able to grow
both professionally and personally, thereby maximising
their contributions. We seek productivity through
participation, teamwork and accountability.
WE
ARE COMMITTED to conduct our operations based on international
provisions implemented by the world Customs and other
international trade communities. Our conduct accommodates
recommendations expressed by international institutions
which have regard to facilitating legitimate trade.
Integrity, competence, and conformity with international
standards characterise our Customs system.
WE
ARE COMMITTED to endeavour to be a good citizen at
all times by engaging in activities that have a positive
social and economic impact on the communities in which
we work and the world at large.
Functions
of Customs
Customs
is no longer a mere collector of duty or inspector
of cargo. Customs has assumed new responsibilities
that are more significant from a traditional perspective.
It has expanded to include the facilitation of trade
while, at the same time, Customs continues to play
a vital role in preventing the entry of goods detrimental
to the United Arab Emirates society. One of the greatest
challenges of Dubai Customs consists in balancing
the facilitation and the need for control.
-
Economic
Function: Regulate the flow of trade into the business
sector.
-
Financial
Function: Collect revenue.
-
Statistical
Function: Generate trade statistics reports and
analyses.
-
Social
Function: Regulate imports and exports into and
out of Dubai.
Customs
Policy pursued in UAE and particularly in Dubai has
been responsible for elevating Dubai to its present
status of an international trading centre. The role
of Customs now covers economic, social and statistical
areas. Simply stated, Dubai Customs plays a pivotal
role in border protection, trade administration and
revenue collection.
Collection
of Customs Duties
Customs is charged with assessing and collecting duties
imposed on imported goods. Dubai levies a 4% duty
on all imported goods (50% on alcohol and 100% on
Tobacco) unless they are exempted.
Provision
of complete information on trade
Statistics
Section collects and analyses information on trade,
import, import for re-export and export. Trade and
Customs statistics are essential decision-making tools
in order:
-
in
to develop trade policies and agreements;
-
to
ensure the financial wealth of a country
-
to
fund and resource government departments
Protection
of public health
This type of function is not related to economic protection
as much as it is to controlling goods harmful or potentially
harmful to the individual or environment. In fact,
strict control is imposed on foodstuffs, vaccines,
medicines, drugs and other similar goods. Dubai Customs
works in close relationship with Dubai Municipality
and Ministry of Health.
Prohibition
or restriction of goods
Dubai Customs is also the first line of defense against
the importation of harmful goods that affect individual
health, coherence of the society and environment cleanliness.
Implementation
of regulations to control the flow of foreign trade
The economic role of Customs due to the liberalized
and transparent policy, has raised Dubai to an international
trade hub which now handles 70% of UAE's non-oil trade.
The
simple and easy customs procedures have facilitated
smooth movements of consignments in and out of the
country, affording international trade remarkable
incentives.
Excellent
infrastructure combined with high level transport
and communications facilities and the absence of sales
taxes paved the way for non-oil trade to grow.
Provision
of efficient import/export procedures to trade community
The liberal economic policy regarding customs operations
brought about rapid increase in the Emirates development
and trade.
The
policy regarding re-export is another factor in the
speedy development achieved by the economy of Dubai.
Traders could import from low price sources and keep
the goods for a period of six months paying only a
deposit of 4% until they find the most profitable
market to re-export their goods. The deposit is then
refunded on producing proof of export.
The
transshipment facility, that enables traders to transit
their shipments through Dubai without any hassles,
has also helped boost international transactions,
contributing to rapid economic development.
Provision
of incentives to investment
One of the major objectives of trade administration
is to ensure that the trade and commerce community
receives the support and is given the advantages intended
by a wide variety of trade policy, legislation or
agreements.
Above
all, the economic policy of keeping tariff rates at
low levels and the setting up of free trade areas
such as free zones and duty-free areas has provided
substantial force to accelerating the pace of growth
of foreign trade as well as industrial development.
The
policy regarding the issue of industrial licences
to manufacturing industries exempting them from customs
duty, forms another important contributing factor
to the economic role of customs in the development
of trade and commerce.
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